This Privacy Policy explains how Ayurvital collects, uses, and protects your information when you use our website or services.

Our Promise to You: We use your personal information only to provide and improve our services. By using our website, you agree to how we collect and use this information as described below.

What We Mean by Certain Words

  • You/Your: Refers to you, the individual using our services.
  • Ayurvital/We/Us: Refers to our brand, Ayurvital.
  • Website: Refers to our website and any other online platforms we use.
  • Personal Information: Any information that can identify you, like your name, address, or phone number.
  • Cookies: Small data files stored on your device that help our website remember your actions and preferences.
  • Usage Data: Information about how you use our website, such as which pages you visit and for how long.
  • Third-Party Services: Other companies or services we use to help us, such as payment gateways or delivery partners.

Information We Collect

1. Personal Information

When you use our website, we may ask you for certain personal details to help us serve you better. This can include:

  • Your name
  • Your email address
  • Your phone number
  • Your complete address (including city, state, and pincode)

2. Usage Data

We automatically collect some information about how you use our website. This includes your device’s IP address, the type of browser you use, the pages you visit, and the time you spend on them. This helps us understand what works well and how we can improve.

3. Cookies

We use cookies to make your experience on our website smoother. These cookies help us remember your preferences, like what’s in your cart, and save you from having to log in every time. You can choose to turn off cookies in your browser settings, but please note that some parts of our website might not work as well.

How We Use Your Information

We use your personal information for the following reasons:

  • To Process Orders: To deliver the products you buy from us and complete your purchases.
  • To Manage Your Account: To help you register and manage your account with us.
  • To Contact You: To send you updates about your order, special offers, and information about our products and services. We may contact you via email, SMS, or phone call.
  • To Respond to Your Requests: To help you with any questions or issues you may have.
  • To Improve Our Services: We use data to analyze trends, see what promotions are working, and make our website and products better for you.

How We Share Your Information

We respect your privacy and will not sell your personal information to anyone. However, we may share your information in the following situations:

  • With Our Service Providers: We may share your information with trusted partners who help us run our business, like delivery companies or payment processors, so they can perform their duties.
  • For Legal Reasons: We may share your information if required by Indian law or in response to a valid request from government authorities.
  • With Your Consent: We may share your information for any other reason if you give us your explicit permission.

Keeping Your Information Safe

We take the security of your personal data seriously. We use commercially accepted methods to protect your information, but please remember that no electronic storage or transmission over the internet can be 100% secure.

Your Rights and Choices

  • Access and Correction: You can update or correct your personal information by logging into your account or by contacting us.
  • Deletion: You have the right to ask us to delete your personal information. We will do so unless we are legally required to keep it for a certain period.
  • Unsubscribe: You can opt-out of receiving promotional emails from us at any time by clicking the “unsubscribe” link at the bottom of the email.

Links to Other Websites

Our website may contain links to other websites. Once you leave our site, we have no control over their content or privacy practices. We recommend that you review the privacy policy of any website you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the new policy on this page and update the “Last updated” date. We will also try to notify you of any significant changes via email or a notice on our website.

By continuing to use our services after any changes, you agree to the new Privacy Policy.